Privacy Policy

Effective Date: 14 August 2024

At Luck Testing, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you participate in our lucky draws, promotions, and related activities.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, address
  • Payment Information: Bank account details, payment method (for prize transfers)
  • Identification Documents: ID card, passport, or other proof of identity (for verification)
  • Participation Data: Details of your ticket purchases, entries, and winnings
  • Technical Information: IP address, device type, browser type, and usage data

2. How We Use Your Information

Your information is used for purposes such as:

  • Managing and processing your lucky draw participation
  • Contacting you regarding draws, winnings, and promotions
  • Verifying your identity to comply with legal requirements
  • Processing payments and delivering prizes
  • Improving our website and marketing activities

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: For payment processing, ticket management, and delivery
  • Legal Authorities: Where required by law or to comply with legal processes
  • Marketing Partners: Only with your consent

4. Data Security

We use strict security measures to protect your personal information, including encryption, secure servers, and access restrictions. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data (where legally allowed)
  • Withdraw your consent for marketing communications

7. International Participants

As our lucky draws are open to participants worldwide, your information may be transferred to and stored in countries outside your own. We take all steps necessary to ensure adequate protection of your data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
📧 support@lucktesting.com
📱 +971 50 343 4745 (WhatsApp only)